FAQs
Find Quick Answers to the Most Common Questions About Tech Genie.
Question/Answer
Frequently Asked Questions About Tech Genie and Our Data Process.
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Tech Genie is an all-in-one platform designed to help field and office teams work together more efficiently. It's ideal for service providers, utility teams, contractors, and any business that manages jobs, tasks, or fieldwork.
Tech Genie offers paperless work orders, real-time job tracking, project management, customizable reports, and team collaboration tools - all in one platform.
Yes! Tech Genie allows you to customize workflows, reports, forms, and user roles to match how your team works best.
General Help
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Simply sign up, create your company profile, and invite team members. You can customize your dashboard, set up workflows, and start assigning tasks right away.
Tech Genie supports offline functionality so your team can keep working even without an internet connection. Workers can access job details, upload photos, and capture data while offline. Once the device reconnects to the internet, all data is automatically synced to the system, keeping everything up to date without any extra steps.
Yes. Tech Genie operates on both Android and iOS devices.
Absolutely. Tech Genie was designed with simplicity in mind - no tech background needed. The platform features an intuitive layout, making it easy for both field and staff office teams to get started quickly. Most users are up and running within no time.
Yes! We make it easy to upload photos and attach important files directly to work orders or job entries. Whether you are in field or at the office, you can document and share everything in real time - keeping your team informed and your records complete.
Tech Genie keeps your team connected with real-time job updates from the field. As technicians update job statuses, submit notes, or upload photos from their mobile devices, the information instantly syncs to the office dashboard. You can see progress and monitor timelines live - so nothing falls through the cracks, and everyone stays on the same page.
The Smarter Tool For The Hardest Jobs